Office Service Rep III

Under general supervision, the position assigns drivers and vehicles to convey freight, passengers, mail, pouches and other company material according to client’s requests. Communicates with clients to determine driver needs and schedules. Notifies drivers of assignments. May perform related duties as required.

• Receive delivery and/or pick-up request from clients. Evaluate if an outside messenger agency is warranted during peak periods or for urgent deliveries
• Coordinate outside messenger runs; Sort packages according to location and level of urgency
• Organize and consolidate messenger runs to have the most efficient delivery in terms of time driving and transportation costs
• Keep in close communication with messengers when they are out on runs; Ensure messengers have obtained proper proof of deliveries (signature, printed name, date and time)
• Handle problems that occur with delivery of packages and/or troubleshoot
• Ensure timely and accurate delivery of items received by messenger
• May maintain petty cash and perform other duties as requested by the Site Manager and Assistant Site Manager

May perform any of the following functions:

• Sort, deliver and pick up mail and packages
• Process outgoing mail and packages
• Prepare mail/packages for shipping orders and maintain supplies

• Good knowledge of how to use dispatcher radios, pagers, 2-way cell phones for constant communication with messenger
• Use of internet to access alternative routes there are traffic jams or accidents                
• High school Diploma or equivalent and 1-2 yrs experience working directly in as a dispatcher plus 1-2 yrs in a messenger capacity
• Excellent customer service, professional attitude and appearance is a must
• Ability to work overtime & meet deadlines
• Ability to follow directives
• Possess strong oral communication skills                

What We Offer:

Competitive pay & benefits!

Comprehensive training and development programs that prepare employees to advance from within.

A company focused on creating a positive work and client environment.

Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!