• HR Generalist (CompBen)

    Job Locations PH-Ortigas, Pasig City
    Posted Date 1 month ago(9/18/2018 11:34 PM)
    Requisition ID
    # of Openings
    Category (Portal Searching)
  • Overview

    Our people make the difference. We believe in our employees and give them daily opportunities to grow as professionals and make their mark on the business. Each person brings unique skills to his or her role, and with employees around the globe, we have a diverse workforce that we-and our clients-deeply value.

    We're looking for people with a wide range of work experiences and skills, as well as those pursuing a career in managed business process services for the first time. We welcome people from diverse backgrounds who want to work hard and who take pride in what they do.
    As an employee, you'll have a rewarding and enriching work environment. You will be encouraged to innovate. Your coworkers will respect and value your opinions. Each day, you will have the opportunity to make an impact on a globally recognized company. At Canon, you'll have more than just a job with competitive pay and benefits-you will have a long and rewarding career.


    Canon Business Process Services, Inc. offers a comprehensive portfolio of managed services and technology across information and document management, business process outsourcing<https://cbps.canon.com/managed-services/business-process-outsourcing>; and managed workforce services. The company helps clients improve operational business performance while reducing costs and risk. Named a Global Outsourcing 100 Leader in 2018 by IAOP for the twelfth year; Canon Business Process Services is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at cbps.canon.com<https://cbps.canon.com/>; and follow us on Twitter @CanonBPO.







    Provides professional support for all organizational business initiatives through effective execution of Human Resources programs & practices. This individual serves as a key consultant to both employees, management and the HR Head and will also focus in all aspects relating to compliance, employee relations matters, recruitment, compensation & benefits, all HR programs and corporate initiatives and general administrative responsibilities of CBPS-HR Philippines.



    • Participate as key contributor to announcements to staff—serve as a conduit for information for all newly hired employees for CBPS - Philippines
    • Partners with HR Recruiter & and HR Head to develop and implements strategic recruitment and employment programs for the Philippine Offices. This person will be called upon to recruit, interview candidates and attend recruiting events as needed by the team.
    • May be called upon to assist in a variety of department duties/ needs of the Clark office as needed.
    • Conduct investigations of ER issues; provide direction on resolution at a strategic level to promote consistent business practices; while simultaneously mitigating risk to clients and CBPS
    • Coordinates the process of onboarding new hires and insures consistent orientation
    • Develop metrics to gauge employee satisfaction and present aggregate results along with action plans to improve satisfaction and productivity to strengthen client satisfaction and increase productivity
    • Consult with corporate regional team and operations to develop succession planning strategies & develop IDP programs for employees
    • Responsible for helping to keep a complete and accurate employee records for the Philippine region
    • Serves as regional resource for HR policy updates and benefit & compensation matters
    • Ensures timely submission of government/statutory forms & reports. Assists all employees with questions on loans and other benefits while partnering with the Sr. HR Manager to ensure that the department is in compliance with all regulatory matters
    • Acts as regional liaison for Corporate HR
    • Engaged as subject matter expert to develop & execute site specific safety plans.
    • Coordinates and conducts training and development programs for the region as required by local operational needs and corporate priorities and requirements
    • Assists Managers with employee counseling, proper documentation of performance issues and terminations, as required
    • Keeps abreast of Philippine employment laws and regulations to ensure compliance with current pertinent HR policies, procedures and practices for the responsible region
    • Handles medical & dental insurance, issues, short-term & long-term disability, worker’s compensation/safety issues & leaves of absence
    • Assists in HR projects such as Newsletter, weekly operations communications, event planning etc.
    • Performs other duties as requested by upper management or client representatives.



    ·        Bachelor’s Degree required


    ·        5+ years HR experience in a professional business setting

    ·        3+ years HR Generalist experience required

    ·        Some exposure to full-cycle recruiting (3 yrs exp in a call center or volume recruiting environment preferred


    ·        Proficient in the use of Microsoft Word, Excel and PowerPoint (Advance Excel skills preferred)

    ·        Knowledge of HRIS systems. Some experience with Applicant Tracking Systems and/or processing hires through an online system


    ·        Highly organized and can work well in a process driven environment

    ·        Ability to handle difficult clients, employees and situations. Advanced customer service skills.

    ·        Ability to manage several projects simultaneously, under tight deadlines

    ·        Ability to understand visual processes, interpret data and translate into written word

    ·        Advanced organizational, administrative, record keeping and time management skills

    ·        Wide degree of creativity and latitude

    ·        Excellent presentation, interpersonal, written and oral communication skills

    ·      Strong team approach to business


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